Verify Purchase

If you did not get your credits instantly then it is necessary to verify your purchase.

To fight credit fraud, you may need to verify your purchase by email before receiving credits.

To verify your purchase follow the instructions below by filling out the form plus forward your PayPal receipt you received by email to verify@lisnevash.com

 

Verification Needed For IMVU Credits (2 Step Process)

Step 1:
You must forward your PayPal Receipt you received by email to verify@lisnevash.com


Instructions on how to forward an email.

 

Step 2:
Please answer the questions below and verify the buying information is correct and that you did indeed order the credits in question. Make sure to hit the Submit button to send.

Question 1:
Is your email address verified with IMVU?
   

The account receiving credits must have a verified email address with IMVU or they will not allow us to transfer the credits to the account. How can I tell if my email address is verified?

Question 2:
Did you forward your PayPal Receipt you received by email to verify@lisnevash.com?
   

Proof of email is required.
We will not release your credits until your forward your PayPal Receipt you received by email.

How do I forward my PayPal Receipt?
Question 3:
What is your email address?
  
Question 4:
What is your real name? (first and last name required)  
Question 5:
What is the name of your main avatar account on IMVU?  
Question 6:
What is the name of the avatar account you are buying for?  
Question 7:
Have you purchased credits from us before?
   
Question 8:
Are you the Credit Card/PayPal account holder?:
   
Question 9:
If you are not the account holder, do you have their permission to use their account and what relationship are you to the account holder?:  

 

Remember, for final verification, you must forward your PayPal Receipt you received by email to verify@lisnevash.com

 

Terms and Conditions:
 By submitting this form you are stating the above information is correct.


 

 
NOTE: We will not release your credits until your forward your PayPal Receipt you received by email